At globcontainerhub we proudly serve customers within the United States only. This Refund & Returns Policy applies exclusively to orders delivered within the United States.

1. Return Eligibility

We accept returns on eligible items within 30 days of delivery.

To qualify for a return:

• The item must be unused, unworn, and in original condition
• The item must be returned in original packaging
• Proof of purchase (receipt or order number) is required

2. Non-Returnable Items

The following items are not eligible for return:

• Used, damaged, or altered items
• Final sale or clearance items
• Personal use items (if applicable)

3. Refund Process

Once your return is received and inspected:

• We will notify you of approval or rejection
• Approved refunds will be issued to your original payment method
• Refunds are typically processed within 7–14 business days

In the United States, refund timelines may vary depending on payment method and business policy, but prompt processing is expected once a return is approved .

4. Shipping Costs

• Original shipping fees are non-refundable
• Customers are responsible for return shipping costs (unless item is defective or incorrect)

5. Damaged or Defective Items

If you receive a damaged or defective product:

• Contact us within 48 hours of delivery
• Provide photos as proof
• We will offer a replacement or full refund (including shipping)

6. Order Issues & Cancellations

If your order cannot be fulfilled or shipped within the promised time:

• You are eligible for a full refund, as required under U.S. federal regulations

7. Exchanges

We only replace items if they are defective or damaged. For exchanges:

• Contact our support team with your order details

8. Policy Transparency

U.S. laws generally allow businesses to set their own refund policies, but they must clearly display them to customers . By purchasing from our store, you agree to this policy.

9. Contact Us

For any refund or return requests, contact us at:
 [email protected]
 +12133421406